Enter the code 'TLFS5V' to received £10 off your order when you spend over £100

Frequently Asked Questions

Products

Q. What if I want a complex quote involving multiple lanterns in different sizes and colours?

A. Give our sales team a call on 01274 260 700 and we will work out the best quote for you.

Q. How big is your biggest lantern?

A. Our biggest lantern is a white irregular bamboo and is 30 inches in diameter.

Q. Where are they made?

A. They are made in China.

Q. Are your lanterns suitable for weddings?

A. They are ideal for weddings and corporate events. We also do a good kiddies range which works for children's parties. Contact our sales team to tailor your quote.

Delivery

Q. How are your lanterns packed?

A. All our lanterns come in a clear ascitate bag, with header card and barcode.

Q. When Should I Expect My Order To Arrive?

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Q. What happens if I am not in when my order arrives?

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Returns

Q. What if I am unhappy with what I have ordered?

A. Please feel free to return as directed in the returns section for a full refund.

Collection

Q. Can I Collect?

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If you have any further questions please feel free to contact us.